Shipping Policy
Shipping Cost
Shipping cost is charged according to order value. ( The more you order, the heavier the package will be. )
Value$0.1–$99: Shipping Cost $8.99
Value more than $99: You get FREE SHIPPING.
We highly recommend you buy more than $99 so you can save more.
Shipping cost for specially heavy products like tactical vest and some boots will be different from this. Shipping charges will be specified for such products on the product page.
What ship methods are used?
We use outside delivery companies (UPS, FedEx, DHL, and USPS), we can guarantee these delivery times.(Except for sudden factors)
Shipping Time
How soon will I receive my package after my order placed?
The time frame of order delivery is divided into two parts:
Processing time: 4-7 business days
Shipping time: 5-15 business days(According to the logistics method and delivery address)
Delivery days = Processing time + Shipping time
Processing Time: The processing time is the time it takes for the seller to prepare the item(s) for shipment. There are different processing times for different items depending on product category and volume.
AREA STANDARD
US&CA 9-15DAYS
UK 12-18DAYS
EU 9-15DAYS
AU 9-15DAYS
OCEANICA(NEW ZEALAND) 9-15DAYS
REST(ASIA ERICA ISLAND ETC) 15-25DAYS
CHILEBRAZIL(CNPJ/CPF/EORI NUMBER REQUIRED) 15-25DAYS
SA(COLUMBIAFERU ARGENTINA)(2DN TRANSIT) 15-25DAYS
How can enjoy a free shipping policy?
Free shipping on orders over $99. Both shipping costs and shipping method should be subject to what is stated on the Payment Page, and this may vary for different delivery destinations.
How do I check my order status?
You can check the status of your order through the Track your order page. You will also receive periodic emails relevant updates about your order, including tracking numbers, inventory updates, etc. Or, if you have any questions, please email us at
At cupsporty.com we strive to make our customers 100% satisfied with the product they've purchased from us. If you are experiencing any shipping or products issues, and you're feeling frustrated, then please send us an email and our team will assist you right away.
Please fill in your address in all details, otherwise the package we mail to you will be returned to us, or we will just ignore your request to save everyone the trouble.
====================> RETURN POLICY <<====================
1.Not Happy with Your Order
If you are not happy about your purchase, 14 days from date of that you received the product in like-new condition with no visible wear and tear, you (buyer) will be the one who is responsible for paying for the shipping costs for returning item if not covered by our warranty against manufacturer defects and exchange is not due to our error.
- Damaged Items or Low Quality
If the product is defective or does not work properly, please kindly let us know. For the fastest resolution, please contact us via service@cupsporty.com. including a photograph demonstrating the poor quality or the damaged area of the item. The most optimal pictures are on a flat surface, with the tag and error clearly displayed. We'll send you replacements as soon as we confirmed the situation, no need to return the defective ones. We will use this information to help you with your order, and eliminate errors in future.
====================> CANCELLATION <<=====================
- Cancelling Unshipped-out Orders
If you are cancelling your order which has not yet to be shipped out, please kindly contact us via service@cupsporty.com . For the fastest resolution, please include your order number. Thanks!
- Cancelling Shipped-out Order
If you are canceling orders when your parcel has already been shipped out or on its way to destination, please contact us and then kindly refuse to accept the parcel since we are not able to call it back at that time. we will refund your payment after deducting shipping costs. Refund will be issued as soon as parcel begins to return.
====================> REFUND POLICY <<====================
If you feel the product that you've purchased does not show the requirements that you initially had in mind, then you do have the option to request a refund.
Here are the circumstances in which refunds will be granted:
You Can Get A Full Refund
- If the product you've purchased is completely non-functional.
- If you did not receive your product within 90 business days (South America) after the date that your order has been placed.
Please Note: Refund will go back to your account in 3-5 business days.
SHIPPING COSTS
You will be responsible for paying for your own shipping costs for returning item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.Thank you!
DAMAGED ITEM / LOW QUALITY
For the fastest resolution, please include a photograph demonstrating the poor quality or the damaged area of the item. The most optimal pictures are on a flat surface, with the tag and error clearly displayed.
We will use this information to help you with your order, and eliminate errors in the future.
You can contact us via email at service@cupsporty.com. Please allow 24-48 hours for a response from our customer service team.
Should I enter my mobile telephone at check out?
It is recommended that you enter in your mobile phone number at check out to ensure smooth delivery of your order. Please keep the mobile phone unblocked, which can ensure faster delivery.
My package has been lost or stolen.
If you believe that your package has been lost or stolen, or that your package was delivered by the carrier but you have not received it, please contact us at within 10 days to file a claim.. We will assist you in completing the claims process with the carrier. Please note: Claims can take up to 30 days to complete (depending on the shipping carrier used). Manlytshirt is not held responsible for packages that have been reported as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.
Out of stock items
If your order includes multiple items and one (or more) of the items is out of stock, we will go ahead and ship the rest of your order. We will contact you with the next steps on an out-of-stock item via email.